Hello, I have a problem downloading my purchased CS6 Design and Web Premium onto my windows 8.1 hard drive. After trying to download twice, I recieved several folders and something that said set-up.exe. After clicking on that I recieve this message: "Installer failed to initialize. This could be due to a missing file. Please download the Adobe Support Advisor to detect the problem." I am a college student and need access to my programs ASAP. Does anyone know the solution to this error?

Hey guys, I can not use any craetive suite apps anymore...have been spending several days on this, even with chat support...no help what so ever...

I followed the help posings...I do get connected to the adobe registration server...so communication through firewall as suggested by the chat person, seems not to be the problem.

I do net get error pop ups..

all it reads is that i need an online connection to register (check on abo, I guess)

after a while it says retry or exit...but no error posting or any more info...

Allready deinstalled software and reinsstalled...after being able to open a pic file in photoshop....

I tried to open another pic I need to edit and I get the same message.

Can s.o. help?

I have CS4 Design Premium and am looking at buying a new computer that will have Windows 7 64-bit.  My problem is that I can't seem to get a straight answer about whether or not it's compatible.

I called Adobe support and asked him directly and he said no, CS4 will not work on Windows 7 64-bit.  After a little more digging I suspect that he was doing what sales people do and was trying to up-sell me to CS5.  I'd rather not do that if I can avoid it, a new computer is expensive enough by itself.  I searched these forums 10 or 12 pages deep and I've seen a few threads about this very thing, some people are having trouble here and there and others got it resolved and it's working fine.

Seeing that some people got it working gives me hope, but I don't want to go through a troubleshooting nightmare either.

Can someone here set the record straight please?

I appreciate any help I can get

Thanks,

jay e

Hallo

Windows 8.0 64Bit

Mehrere Volume verfügbar alle schreibbar.

Externe Festplatten und USB Memory Steckers entfernt

DISKPART> List volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

  Volume 0     L                       DVD-ROM         0 B  No Media

  Volume 1     E                       DVD-ROM         0 B  No Media

  Volume 2     D                       DVD-ROM         0 B  No Media

  Volume 3     X   junk         NTFS   Partition    179 GB  Healthy

  Volume 4     V   VirtualCDs   NTFS   Partition    100 GB  Healthy

    C:\Users\Public\Virtual CDs\

  Volume 5         System Rese  NTFS   Partition    350 MB  Healthy    System

  Volume 6     C   System       NTFS   Partition    150 GB  Healthy    Boot

  Volume 7     H                       Removable       0 B  No Media

  Volume 8     I                       Removable       0 B  No Media

  Volume 9                             Removable       0 B  No Media

  Volume 10    G                       Removable       0 B  No Media

Fehlermeldung beim erstmalig Starten von Photoshop 64bit:

"Konnte ein Arbeitsvolume nicht öffnen, da die Datei gesperrt ist, Sie nicht über die entsprechende Zugriffsrechte verfügen bzw. ein anders Programm auf dei Datei zugreift. Heben Sie den Schutz der Datei mit Hilfe des Befehlts "Eigenschaften" im Windows-Explorer auf."

Welche Datei bwz Arbeitsvolume meint Photoshop CS6 Extended?

Hello to all.

I've a problem: i get this error "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." when i try to reinstall CS6 Master Collection.

http://img593.imageshack.us/img593/3562/immaginegsp.png

I downloaded Adobe Support Advisor but nothing is wrong.

I used Adobe Creative Suite Cleaner Tool but nothing!
I try to run the installer in the Hidden Admin in Windows 7 but i've the same message.
What should i do?

This is the PDApp log

3/1/2013 18:24:47 [INFO] Setup - Build Version - 6.0.335.0

3/1/2013 18:24:47 [INFO] Setup - Logging Level verbosity Set  to 4

3/1/2013 18:24:47 [INFO] Setup - Start Adobe Setup

3/1/2013 18:24:47 [INFO] Setup - TimeLog: Bootstrapper Start

3/1/2013 18:24:47 [INFO] Setup - TimeLog: Start initial checks

3/1/2013 18:24:47 [INFO] Setup - Dictionary Path: C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\Dictionary\it_IT\stringTable.zdct

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\setup.xml

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] Setup - Found 6 packages in setup manifest

3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0

3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set  to 4

3/1/2013 18:24:47 [INFO] Utilities - Folder does not exist

3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0

3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set  to 4

3/1/2013 18:24:47 [INFO] PIM - CREATE PIM Instance ...

3/1/2013 18:24:47 [INFO] Utilities - File does not exist

3/1/2013 18:24:47 [INFO] Utilities - File does not exist

3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

3/1/2013 18:24:47 [INFO] PIM - SUCCESS Created Tables.

3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.

3/1/2013 18:24:47 [INFO] PIM - Updater Inventory location:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\updaterinventory.dll

3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.

3/1/2013 18:24:47 [INFO] PIM - Current db schema version on machine 1.

3/1/2013 18:24:47 [INFO] PIM - Current db schema version to install 1.

3/1/2013 18:24:47 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.

3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [ERROR] PIM - getInstalledPackageSize: Package folder does not exist on the system.

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B is a old Package, new is installed on the system. Size required: 0

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 is a old Package, new is installed on the system. Size required: 3259607

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27251758

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 is a old Package, new is installed on the system. Size required: 4753339

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13472807

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is a old Package, new is installed on the system. Size required: 11019801

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10166919

3/1/2013 18:24:47 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 76916654

3/1/2013 18:24:47 [INFO] Setup - TimeLog: End initial checks

3/1/2013 18:24:47 [INFO] Setup - TimeLog: Begin Installing

3/1/2013 18:24:47 [INFO] Setup - Start Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx

3/1/2013 18:24:47 [INFO] PIM - START installPackage at file C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx

3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx

3/1/2013 18:24:47 [INFO] PIM - XML is valid

3/1/2013 18:24:47 [WARN] PIM - Failed to find Node

3/1/2013 18:24:47 [ERROR] PIM - Package folder does not exist on the system.

3/1/2013 18:24:47 [INFO] Setup - Finished Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: -1

 

 

3/1/2013 18:24:47 [FATAL] Setup - Error installing C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx package.

Return Value of pim_installPackage = -1

3/1/2013 18:24:47 [INFO] Setup - TimeLog: End Installing. Now launching PDApp

 

   Due to security policies and the functionality of automatically deleting profiles on logout, we are required to put all Domain Users into the local Guests group.  Effectively this is all of our users.  In the past using Windows XP and Vista we have not experienced any problems with software by putting our users in the Guests group.  With the release of the CS5 Suite it appears a check is being made at startup to see if the user starting the software is a member of Guests and if they are it will refuse to start.

   Does anyone have any ideas on how to disable this check?  Both CS3 qand CS4 Suites worked just fine and we literally have hundreds of applications that are running with these settings.  The only softwar that is throwing and error is the Adobe CS5 Suite.

Thank you in advance.

Hi i was looking for old adobe cs5 master collection download not adobe creative suite cs5.5 i have searched every where but still cannot find it.please help me i need it.Warmest regards

A friend of mine finally convinced me to install Windows 7, and he had good reason to. This OS really lives up to the hype thats been going on...but, Im having trouble installing an ESSENTIAL program(s) to this great OS, Adobe CS3 Design Premium. I installed Windows 7 (32-bit) from a DVD, with the product key, which I think is the "clean install" Ive been hearing about. I read something that says Windows 7 doesn't recognize a certain file associated with Cs3, maybe thats why it wont load. I attached a screen shot of my system specs, if it helps. But this is what happened.

- When I insert the software DVD, the autoplay feature pops up, then Windows "User Account Control" asks me if I want to allow the changes.

- I click "Yes," and then the "Adobe Creative Suite 3 Design Premium" window pops up and gives me the option to: Install CS3 Design Premium; Install Adobe Acrobat 8; and Browse CD.

- I choose "Install CS3" and then a window "Initializing Adobe Creative Suite 3 Design Premium" with a progress bar.

- The bar fills up, but when it finishes nothing happens.

I checked the tasked manager and see that, that adobe setup.exe is running somehow, but nothing happens. I have search on Adobe forums and google for possible solutions, but nothing has worked so far. I have tried:

- Runnning the setup application from the DVD (in Adobe Design Premium CS3 folder) as "Administrator"

- Ran "wincs3clean," to remove any existing adobe programs from the system.

- Ran ccleaner, to fix/repair any registry problems or anything else.

- Tried copying the content of the DVD onto the desktop and run it as Admin.

- Used the command.exe (as admin) and ran the "regsvr32 jscript.dll" and "regsvr32 vb(something)"

- Ran Windows 7 in "simplified" mode, where I disabled any services/processes from interferring with the setup, through the msconfig feature.

- Cleared the Windows temporary files, as this was a solution for Vista, I thought might work.

- Tried updating my drivers, everything was uptodate.

- Called Adobe Technical support, waited about 30 mins, and then was told "Adobe does not support Windows 7, so the install may or maynot work." (They could help if they wanted to).

- Tried restarting in a previous version, to see if it would install, but the admin password that I had before isnt working now for some reason.

Ive seen reports of people having Adobe CS3 installed on Windows 7 and working fine, so I know its possible. Its just frustrating that I cant get it to work. Somebody (bodies), please help me. Let me know if there is any other info needed. Ive struggling with this for some time now.

Thanks A-Mil in advance,

Gary D.

Hello there,

Recently I moved from CS2 to CS3 and installed CS3 successfully. But the next day it started throwing me some error [Don't remember the exact error] and hence I tried to uninstall CS3 to re-installed it again. But I'm not able to uninstalled it.

Then I just run setup.exe and it started throwing me below error.

"You can only install one Adobe product at a time.  Please complete the other installation before attempting to install Adobe Photoshop CS3."

Note : I'm not installing any other Adobe product at all.

If anyone please help me to sort out this that would be a big HELP.

Regards,

Vishal N.

I presently have the CS3 suite installed and for some reason Dreamweaver and Adobe Photoshop hang up when trying to access them.

I ran a re-install but they still hang up.

What I want to do is completely uninstall the suite, and then re-install but I need to deactivate it first. Since I can't get into Dreamweaver of Photoshop (or any others except Bridge) what should I do.

If I uninstall without deactivation and reinstall on the same computer (no hardware changes) will it stay activated?

Thanks

Steve

Hellom

I've purchased many adobe products in the past, and i have been generally pleased with them.

However, I downloaded a trial of the CS5.5 Master Collection, and it won't install.

I've followed all of the solutions in http://forums.adobe.com/thread/628980?start=100&tstart=0 , but to no avail.

I've diagnosed the root of the problem, and it's C:\Users\Yunyu\Desktop\MasterCollection_CS5_5_LS1\Adobe CS5_5\payloads\Microsoft_VC90_MFCLOC_x86\Microsoft_VC90_MFCLOC_x86.msi won't install.

I get when i try to install, and the registry key trick does not work for me, as there is no registry key.

Win7 Ultimate x64

No antivirus

What should i do?  I've contacted adobe but they don't answer.

I really want to try and buy this product.

Hi,

I would like to bye Adobe Creative Suite 6 Design Standard for my small design studio (2 people firm) in India.

I called local resellers but they are not selling the CS6 anymore. I searched online and found that Adobe is still selling it but only via it's online portal.

http://shop.adobe.com/store/adbehap/en_IN/DisplayProductDetailsPage/ThemeID.25225600/produ ctID.247436900

Now, I would like to know that if it can be used for my small design company for commercial perpose.

Could anyone clarify?

Hi,

I'm writing on behalf of one of our students. Our (German) university provides colleagues and students with a legit disc of Adobe CS4 Design Premium, provided by a central IT department.

Unfortunately at setup time, using this DVD, no language choice is available except German, which proves problematic for most foreign students (either from other European countries, e.g. France, or farther, e.g. China).

Activation and registration of this German-only version succeeds with the provided serial, however this very serial number does not allow any later "on top" installation of another language, for instance from international ESD versions of CS4 (LS1 or LS3). We expected to add some Chinese or at least English language.

Browsing the various forums does not give very clear answer as to the language-switching ability of these various Creative Suites setup files. It is not even clear to us if our installation medias are language-locked, country-specific or such.

To the questions:

• are (legit) serial numbers language-specific? is there any restriction as to which languages a serial number allows to install?

• is there any way to "unlock" additional languages from our CS4 installation DVD? or are there any language packs to install, for Photoshop, Acrobat and Illustrator?

• in case our license is language-restricted, what pricing options are there? (upgrade discount, separate language disc?)

I'm asking on these forums hoping to get some enlightenment, but will gladly contact the customer service if things prove more complicated than expected.

For CS Design Premium 5.5 (and 6 if known), on Windows 7 64-bit:

  - if I install all programs, letting both 32-bit and 64-bit versions install

  - after installation is complete

  - how much space will be occupied on the C: drive?

Thanks, susan

My company owns Illustrator as part of CS2. The guy who edited the Illustrator files has left, so I needed to install it on my PC. I didn't find a post that described all the steps I had to do to get it to work, so I'm posting my notes.

1. Download the updated installer from http://www.adobe.com/downloads/cs2_downloads/ to c:\cs2inst.

2. Run CreativeSuiteCS2Disc1.exe. This will put the contents of CD 1 at C:\Creative Suite CS2.

3. Do the same for discs 2, 3, and Extras, which will add more files to C:\Creative Suite CS2. Disc 2 had trouble finding that directory, I browsed to and selected it and it worked.

4. Run C:\Creative Suite CS2\Adobe Creative Suite 2.0\setup.exe.

5. Follow the defaults to install in the usual manner until prompted for Installation Location. Enter c:\adobecs2, click Browse, browse to c:\, create c:\adobecs2, and select it. (I found a tip to use c:\progra~2, which is the short name for "c:\Program Files (x86)", but the installer complained that the directory was read-only.)

6. Complete instalation as usual.

comment graver sur DVD un diaporama de photos avec CS6? Merci

With the full version of windows 7 now available to download (msdnaa etc). My quesion is this has anybody managed to sucessfully install cs4 in the new full version?