I've been using CS5 Standard on windows 7 for
a year or so with no problem. But boy have I got a problem now!
First symptom was that on running InDesign it ran ok, curiously
opened an .INDD file without my asking, displayed it, and then
windows said "InDesign has stopped working" and closed it.
Problem not solved by starting with CTRL+ALT+SHIFT to reset preferences.
Nor by deleting adobefnt*.lst files. Nor by using different windows account.
Out of curiousity I ran Illustrator: same problem.
By the grace of god Photoshop still works.
Clicking HELP/UPDATES in InDesign produces:
Adobe Application Manager has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: PDApp.exe
Application Version: 2.0.242.0
Application Timestamp: 4d92a33d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 000006ba
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: fe8a
Additional Information 2: fe8a5ee141859ed138b5c63b7a8da766
Additional Information 3: 87f7
Additional Information 4: 87f7d47f4ceacc5818b8da654700631f
Trying to uninstall CS5 by using CONTROL PANEL/PROGRAMS & FEATURES and clicking
on Adobe Creative Suite 5 Design Standard produces no action. So I cannot unistall it.
Putting the original CS5 CD into the computer and clicking on Set-up.exe causes it to run
and say INITIALIZING INSTALLER for about 1 min after which it disappears with no action.
I then downloaded Adobe Application Manager 2.0 (24MB) and tried to install that (thinking that mine
might be corrupted). It likewise said INITIALIZING INSTALLER and then disappeared.
Double clicking on c:\program files(x86)\common files\Adobe\OOBE\PDApp\core\PDapp.exe
produces nothing.
I have installed no plugins or other third party extensions. In fact, I haven't been using CS5
programs (except Photoshop) for some weeks.
Basically, CS5 has gone totally AWOL and I'm stumped. Any ideas?