I've recently run into a problem with Version Cue Server 4.0.1. I've been using "Adobe Creative Suite CS4 Master Collection" without any problems until a couple of days ago when I ran the updates.
The updates locked up and failed on Version Cue, and after that, every time I right click on my desktop or in Windows Explorer, I get the error message:
"The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\4.0.1\VersionCue.DLL"
Then everything crashes and reloads.
I called tech support and they said to reboot in a simplified mode, create a new administrator account, and reinstall version cue. Didn't work. I tried reinstalling both from the CD and from the downloaded update. Same problem. The installation goes most of the way and then fails.
I uninstalled Master Suite and was able to right-click again without problems, so I went back to a simplified boot and tried re-installing the software...which crashed my computer and caused the same right-click error message.
As I said earlier, everything worked fine right up until the point I ran the updates, so I know the software will run on my computer (Vista 32bit service pack 1).
Thoughts?
The updates locked up and failed on Version Cue, and after that, every time I right click on my desktop or in Windows Explorer, I get the error message:
"The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\4.0.1\VersionCue.DLL"
Then everything crashes and reloads.
I called tech support and they said to reboot in a simplified mode, create a new administrator account, and reinstall version cue. Didn't work. I tried reinstalling both from the CD and from the downloaded update. Same problem. The installation goes most of the way and then fails.
I uninstalled Master Suite and was able to right-click again without problems, so I went back to a simplified boot and tried re-installing the software...which crashed my computer and caused the same right-click error message.
As I said earlier, everything worked fine right up until the point I ran the updates, so I know the software will run on my computer (Vista 32bit service pack 1).
Thoughts?