This problem relates to a new install. Taken just about the entire weekend to get this problem sorted and still no closer. I have the trial DVD and trying to get to grips with it for evaluation. It's loaded fine on my desktop, but my laptop...totally different story.
I get a message 'Licensing for this product has expired' and I can't run that program. However its only in some programs in CS4 not in all, as other run fine but after doing a reinstall to fix it, the problem just seems to moves to another program; so first time I got it on Illustrator and Dreamweaver and now after reinstall it changes so now its on Flash and Contribute, but all other programs work perfectly well (this has happened 5 or 6 times, Ive reinstalled that often!).
1. I run Vista Home Premium on a new powerful laptop that exceeds all requirements with plenty of spare disk space. Its so new (prob 6 weeks old)that there were just a few new programs on (Office '07 and couple other programs, no Adobe programs except Reader 8.0)
2. The laptop was partitioned by me c=vista d=docs p=program files, and its here on P that I've loaded CS4. I have this same set up on my work desktop which is identical in processor (intel core)and memory/RAM to the laptop and runs CS4 perfectly and was installed from the same DVD (trial version bought from Adobe for evaluation). Problem is need it on the laptop to complete the evaluation, being away from the office
3. I've never moved the installation, its just stayed on P
4. I've not restored
5. I've validated no hardware issues via diagnotics and bad sector checks with professional tools, all other programs work prefectly
6. I check Flexnet is working and started (set to manual)
7. Yes I have permission all run as adminstrator etc..,
8. I've tried running the CS4 programs from Program files/application - makes no difference
9. I've uninstalled (using control panel/uninstall and then the remove tool found on support at http://www.adobe.com/support/contact/cs4clean.html) and reinstalled as well as uninstalled and reinstalled via desktop following support tutorial (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403963) makes no difference other than moving the error to another program
10. Yes I made sure no other program could interfere during install closing all anti-virus and programs in start-up which might effect this
11. I did try using the adobe support advisor tool - gave no answers or log, and our software supplier said even Adobe reckon its a rubbish tool..
12. Finally I did run the Licensing Repair Tool - no effect (run several times, after reboot)
13. As the disk had just run on my desktop I have to presume the DVD is fine, but cleaned it anyway and it looks fine
I'm out of ideas...
I get a message 'Licensing for this product has expired' and I can't run that program. However its only in some programs in CS4 not in all, as other run fine but after doing a reinstall to fix it, the problem just seems to moves to another program; so first time I got it on Illustrator and Dreamweaver and now after reinstall it changes so now its on Flash and Contribute, but all other programs work perfectly well (this has happened 5 or 6 times, Ive reinstalled that often!).
1. I run Vista Home Premium on a new powerful laptop that exceeds all requirements with plenty of spare disk space. Its so new (prob 6 weeks old)that there were just a few new programs on (Office '07 and couple other programs, no Adobe programs except Reader 8.0)
2. The laptop was partitioned by me c=vista d=docs p=program files, and its here on P that I've loaded CS4. I have this same set up on my work desktop which is identical in processor (intel core)and memory/RAM to the laptop and runs CS4 perfectly and was installed from the same DVD (trial version bought from Adobe for evaluation). Problem is need it on the laptop to complete the evaluation, being away from the office
3. I've never moved the installation, its just stayed on P
4. I've not restored
5. I've validated no hardware issues via diagnotics and bad sector checks with professional tools, all other programs work prefectly
6. I check Flexnet is working and started (set to manual)
7. Yes I have permission all run as adminstrator etc..,
8. I've tried running the CS4 programs from Program files/application - makes no difference
9. I've uninstalled (using control panel/uninstall and then the remove tool found on support at http://www.adobe.com/support/contact/cs4clean.html) and reinstalled as well as uninstalled and reinstalled via desktop following support tutorial (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403963) makes no difference other than moving the error to another program
10. Yes I made sure no other program could interfere during install closing all anti-virus and programs in start-up which might effect this
11. I did try using the adobe support advisor tool - gave no answers or log, and our software supplier said even Adobe reckon its a rubbish tool..
12. Finally I did run the Licensing Repair Tool - no effect (run several times, after reboot)
13. As the disk had just run on my desktop I have to presume the DVD is fine, but cleaned it anyway and it looks fine
I'm out of ideas...