Hi,
I am trying to install Creative Suite 5.5 Master Collection on my new Sony Vaio, Win 7 Professional 64-bit.
I purchased the software directly from Adobe website and downloaded it.
Upon opening the downloaded file - MasterCollection_CS5_5_LS1 extractor file, the progress follows through to 100%, however upon reaching this, an error message comes up saying:
"A problem occurred while extracting some files. Check available space on your computer and the write priveliges in the destination folder".
I cannot locate the installer log file as there is not one available in the ...installers/.. file.
I have also tried extracting with WinZip and I also receive an error message - I do have the log for the WinZip error:
Extracting to "C:\Users\LoeRocci\Downloads\New folder\"
Use Path: yes Overlay Files: no
Extracting Adobe CS5_5\payloads\AcrobatProfessional10.0-EFG\Data1.cab
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5AllTrial\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5ProtectedAll\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5ProtectedWrapperAll\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffectsPresets10.5All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAPE3.101-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAPE3.101_x64-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAPE3.2-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAudition4All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeBridge4.1-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRawProfile6.0All-181110111754\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1en_GBLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeDeviceCentral3.5-all\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeDigitalPublishing-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeDreamweaver11.5-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeDreamweaver11.5en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeEncore5.1AllTrial\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeEncore5.1en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeExtendScriptToolkit3.6.0-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeExtensionManager5.5All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlash11.5-en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlash11.5-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlashBuilder-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeIllustrator15_1-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeIllustrator15_1en_GBLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeIllustrator15_1en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeInDesign7xAppBase-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeInDesign7xAppBase2-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeInDesign7xAppLang-en_GB\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeInDesign7xAppLang-en_US\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeJRECS5-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeMiniBridge1.1-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeMobileExtension_Flash11.5-en_US\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeMobileExtension_Flash11.5-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeOnLocation5.1All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeOnLocation5.1en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeOnLocation5.1ProtectedAll\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeOnLocation5.1ProtectedWrapperAll\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeOutputModuleAll\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-Core\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-Core_x64\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-en_GB\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-en_GB_x64\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-en_US\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePhotoshop12-en_US_x64\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePremierePro5.5AllTrial\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobePremierePro5.5en_USLanguagePack\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeStoryExtension-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeXMPPanelsAll-081210013348\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AIRforiOSFlashBuilder-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AMECore5.5All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AMECore5.5All_x64\Assets1_1.zip
Extracting Adobe CS5_5\payloads\DeviceCentral3.5LP-en_GB\Assets1_1.zip
Extracting Adobe CS5_5\payloads\DeviceCentral3.5LP-en_US\Assets1_1.zip
Extracting Adobe CS5_5\payloads\HIL_Help_Search\Assets1_1.zip
Extracting Adobe CS5_5\payloads\iPhone_Flash11.5-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\SiteCatalystNetAverages2-mul\Assets1_1.zip
Extracting Adobe CS5_5\payloads\SwitchBoard2.0All\Assets1_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5AllTrial\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5ProtectedAll\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5ProtectedWrapperAll\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffects10.5SupportAll\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAfterEffectsPresets10.5All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAmericanEnglishSpeechAnalysisModels2.5All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAudition4All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeAudition4en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeBridge4.1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeBuzzword-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRaw6.0All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRaw6.0All-181110111544\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRaw6.0All-x64\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRaw6.0All-x64-181110113758\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRawProfile6.0All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCameraRawProfile6.0All-181110111754\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCMaps3-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCMaps3_x64-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorCommonSetCMYK3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorCommonSetRGB3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorEU_ExtraSettings3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorEU_Recommended3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorJA_ExtraSettings3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorJA_Recommended3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorNA_ExtraSettings3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorNA_Recommended3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeColorPhotoshop3_1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1en_GBLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeContribute6.1en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCSXSExtensions2.5-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeCSXSInfrastructure2.5-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDeviceCentral3.5-all\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDigitalPublishing-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDigitalPublishingAppLang-en_GB\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDigitalPublishingAppLang-en_US\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDreamweaver11.5-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDreamweaver11.5en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeDynamiclinkSupport5.5All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeEncore5.1AllTrial\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeEncore5.1en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeExtendScriptToolkit3.6.0-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeExtensionManager5.5All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0All\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlash11.5-en_USLanguagePack\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlash11.5-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlashBuilder-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFlashFonts1-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFontsRecommended-mul\Assets2_1.zip
Extracting Adobe CS5_5\payloads\AdobeFontsRecommended_x64-mul\Assets2_1.zip
Error: Data error
Irrecoverable Error: Extract operation failed.
I also downloaded the Adobe Support Advisor and received two errors regarding "ElementsSTIInstaller".
I tried to play around with directory permissions... no such luck. To be honest I have NO idea how to go about fixing this and would be eternally grateful for any ideas or solutions?!
Thanks!!