Quantcast
Channel: Adobe Community : Popular Discussions - Creative Suites Windows
Viewing all articles
Browse latest Browse all 46927

Quicktime is not installed or is too old of a version. ( 39 :: 0 ) on PSD video

$
0
0

I have CS6 Master and I am running into errors with video in my PSD files.

 

Basically I have a PSD with video (no effects on it, just straight video). When I play it in Photoshop, it will play fine, but when I import it into Premiere or After Effects it won't play. It plays just as a single frame instead of a video.

There are no import errors when I import it into Premiere, it just doesn't play. When I import it into After Effects it gives me the "Quicktime is not installed or is too old of a version. ( 39 :: 0 )" error.

 

I have Quicktime 7.7.3 installed. I am on Windows 8 x64 machines. (I get the same errors on both of my machines)

 

I have done this previously (PSD video) with no problems, but I think it was on Windows 7.

 

I have tried disabling the firewall as mentioned in http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime- errors-with-after-effects.html but it didn't seem to have any effect.

 

Help!


Viewing all articles
Browse latest Browse all 46927

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>