Hi All,
I've been scouring forums, and trying suggested fixes to no avail. I recently installed Windows 7 Ultimate 32-bit on a brand new internal hard drive. I'm in the process of removing all my apps from Vista and reinstalling on this OS. Here's a breakdown on what I've done regarding CS4 Design Premium:
1) Deactivated the install from Vista.
2) Verified with Customer Support that my license key is available for install and activation.
3) Disabled User Account Control setting in Windows 7.
4) Tried installing from the discs, only to get the error: "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance."
5) Reattempted installation, as I've read that sometimes a second attempt will work fine. No good.
6) Downloaded and ran the Win CS5 Cleanup Script (which has an add-on utility for CS3 and CS4) in order to get rid of trace registry files. This did its job successfully.
7) Found an official trial of CS4 Design Premium, which downloaded straight from Adobe's website. Tried installing that, as I've read that the trial can be successful over the discs. No good.
Does anyone have any other help they can offer? Any suggestions would be greatly appreciated!
Thank you,
Jessica