I have CS5 Design standard installed on a win 7 64bit machine.
The individual programs are used sporadically, and mainly adobe pro and indesign.
Recently i have tried to run illustrator, but as soon as the program starts.
It will crash with a message:
Adobe Application manager has stopped working
In the event log i get this message
Log Name: | Application |
Source: | Application Error |
Date: | 22/03/2012 12:04:30 PM |
Event ID: | 1000 |
Task Category: (100)
Level: | Error |
Keywords: | Classic |
User: | N/A |
Computer: | SRV-CTX6-APP1.CIPROPMELB.local |
Description:
Faulting application name: PDApp.exe, version: 2.0.242.0, time stamp: 0x4d92a33d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0x40010006
Fault offset: 0x0000b9bc
Faulting process id: 0xae0
Faulting application start time: 0x01cd07c7bbb22a11
Faulting application path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: f9e8eff3-73ba-11e1-8ee7-000ae480f24e
Now i have since discovered that this application manager controls just about everything.
so i can no longer run updates, i can deactivate the license, i cant reinstall or repair.
nothing will work other then i can assume a complete wipe of the system and start fresh.
But as i can deactivate my license i will run into problems there.
i did find an issue that appeared to mimic my problem
http://forums.adobe.com/thread/897636
And have attempted the steps here, but none of them work.
If anyone has run into this problem and knows of a solution that would be great.
Thanks for any help here...