Hi
I was wondering if anyone else has managed to overcome crashing issues in Photoshop 5, I am running I believe the latest edition, I tried to install the latest update and was told by the app that there was nothing to be updated)
This only seems to occur in photoshop, I cant find any real pattern to actions I execute which lead to the crash.
I have a copy of the latest Windows event log info about the crash which occured this time shortly after photoshop was opening. Any thoughts on what could be causing this problem very much welcome as its making using photoshop a nightmare as Im permantly saving work for fear of losing stuff but sometimes it crashes before Ive barely got going with work.
Any thoughts v welcome as the IT team here are less than helpful at locating what on earths happening.
K
Im running on a HP Eliter 7300 i7-2600 (3.4Ghz) with 16GB Ram and Windows 7 Professional (64 bit)
Error log at this location: CONTROL PANEL > ADMINISTRATIVE TOOLS > EVENT VIEWER > APPLICATION
Application error
EventID 1000
Qualifiers 0
Level: 2
Task 100
Keywords: 0x80000000000000
EventRecordID: 12093
Channel: Application
Eventdata:
Photoshop.exe
12.1.0.0
4d90cf71
CoolType.dll
5.7.83.12130
4d077bce
c0000005
00073bd6
16b8
01cdb35023360134
C:\Program Files (x86)\Adobe\Adobe Photoshop CS5.1\Photoshop.exe
C:\Program Files (x86)\Adobe\Adobe Photoshop CS5.1\CoolType.dll
691a439c-1f4c-11e2-b2b0-3860779f3488
GENERAL TAB
Faulting application name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90cf71
Faulting module name: CoolType.dll, version: 5.7.83.12130, time stamp: 0x4d077bce
Exception code: 0xc0000005
Fault offset: 0x00073bd6
Faulting process id: 0x16b8
Faulting application start time: 0x01cdb35023360134
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5.1\Photoshop.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5.1\CoolType.dll
Report Id: 691a439c-1f4c-11e2-b2b0-3860779f3488