Hello to all.
I've a problem: i get this error "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." when i try to reinstall CS6 Master Collection.
http://img593.imageshack.us/img593/3562/immaginegsp.png
I downloaded Adobe Support Advisor but nothing is wrong.
I used Adobe Creative Suite Cleaner Tool but nothing!
I try to run the installer in the Hidden Admin in Windows 7 but i've the same message.
What should i do?
This is the PDApp log
3/1/2013 18:24:47 [INFO] Setup - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] Setup - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] Setup - Start Adobe Setup
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Bootstrapper Start
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Start initial checks
3/1/2013 18:24:47 [INFO] Setup - Dictionary Path: C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\Dictionary\it_IT\stringTable.zdct
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\setup.xml
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] Setup - Found 6 packages in setup manifest
3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] Utilities - Folder does not exist
3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] PIM - CREATE PIM Instance ...
3/1/2013 18:24:47 [INFO] Utilities - File does not exist
3/1/2013 18:24:47 [INFO] Utilities - File does not exist
3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
3/1/2013 18:24:47 [INFO] PIM - SUCCESS Created Tables.
3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.
3/1/2013 18:24:47 [INFO] PIM - Updater Inventory location:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\updaterinventory.dll
3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
3/1/2013 18:24:47 [INFO] PIM - Current db schema version on machine 1.
3/1/2013 18:24:47 [INFO] PIM - Current db schema version to install 1.
3/1/2013 18:24:47 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [ERROR] PIM - getInstalledPackageSize: Package folder does not exist on the system.
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B is a old Package, new is installed on the system. Size required: 0
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 is a old Package, new is installed on the system. Size required: 3259607
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27251758
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 is a old Package, new is installed on the system. Size required: 4753339
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13472807
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is a old Package, new is installed on the system. Size required: 11019801
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10166919
3/1/2013 18:24:47 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 76916654
3/1/2013 18:24:47 [INFO] Setup - TimeLog: End initial checks
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Begin Installing
3/1/2013 18:24:47 [INFO] Setup - Start Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - START installPackage at file C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [ERROR] PIM - Package folder does not exist on the system.
3/1/2013 18:24:47 [INFO] Setup - Finished Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: -1
3/1/2013 18:24:47 [FATAL] Setup - Error installing C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx package.
Return Value of pim_installPackage = -1
3/1/2013 18:24:47 [INFO] Setup - TimeLog: End Installing. Now launching PDApp