Windows 7 64bit - Creative Cloud License -
Hello,
I have the following problem:
When I start (click icon) my photoshop, the icon highlights for a moment and then it's gone.
When I check my logs, it gives me the following message:
Translated from Dutch
Foutbucket 86825153, type 4
Name of event: APPCRASH
Answer: Not available
Id of CAB-file: 0
Signature of problem:
P1: Photoshop.exe
P2: 13.1.0.0
P3: 50b4058d
P4: MSVCR100.dll
P5: 10.0.40219.1
P6: 4d5f034a
P7: 40000015
P8: 00000000000761c9
P9:
P10:
Attached files:
C:\Users\Joogle\AppData\Local\Temp\WERFF19.tmp.WERInternalMetadata.xml
These files are probably not available anymore:
C:\Users\Joogle\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_a e46505f703c2a262d971eb2a381f58683537d10_11633620
Analysesymbol:
Searching again for fix: 0nRapport-id: c89243bf-6332-11e2-ac22-ed6ea1309e4a
Reportstatus: 0
I already installed Photoshop again from the Cloud (Creative Cloud), also from a different language (like American English or just Dutch, using Int. English), but still the same.
Maybe one you knows how to fix? Or had the same issue?
Greetings Marvin