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CS4 - Checking System Profile

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I have called Adobe twice now on this issue. Best they can do is send a DVD. Problem is the msiexe.exe is hanging at about the 80% mark. Actually turns into multiple msiexe.exe. Any recommendations on getting to at least the upgrade screen? I have dumped the %temp% and %prefetch% as well as started msconfig and shut off all non-MS services and start up programs. Nothing nada. If the DVD is going to run the msiexec.exe file then a new DVD is going to do crap. Also, the same setup and msiexec.exe runs and installs the extra content ie Encore etc.... it is just the program it craps on. Any help would be appreciated.

Brian

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