My old XP computer (which I had CS3 installed) died and I bought a HP laptop with win 7 64-bit preinstalled. During installation of CS3, at about 75%, a warning popped up that said "adobepdf.dll is needed, pls insert the vista CD" . Since I don't have vista and I am using win 7, I hit ca
ncel and the installation continued with no problem, apparently.
After the installation is finished. When I tried to open Photoshop and acrobat, the program attempted to load up (I was able to see the grey screen of photoshop, but no logo) and would become "not responding" almost immediately and just stalled. With illustrator and indesign, I don't even see any screen, as if the computer just ignored me. However, under the "processes" tab in task manager, I could see the .exe files listed as "processes" but nothing under the "applications" tab. I checked the memory and it's obvious that memory usage has gone up once I tried to open the apps. Seems like the apps are taking up memory but did not appear. The only program that runs successfully is bridge.
adobe rep told me: Please follow the steps given below:
Insert the Windows 7 CD-ROM to find AdobePDF.dll, go to the
AdobePDF.dll_64 in DATA1.CAB which is included in the Adobe install file
s. Copy the file to your system and rename it AdobePDF.dll and then install it.
Since I don't have the w7 cd (HP computer comes presintalled and doesn't include an OEM win7 disc) and I can't do the above. Plus, I am not sure my problem could be solved by the above. Any help would be greatly appreciated.