Quantcast
Channel: Adobe Community : Popular Discussions - Creative Suites Windows

[CS5.5] Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.

$
0
0

I get the error when I reinstalled CS5.5. It shows "the installer failed to initialize".
Then I downloaded Adobe Support Advisor but that didn't say anything was wrong.

 

Also, I used Adobe Creative Suite Cleaner Tool to clear all the services installed.

What should I do?

 

Token number for support case:
40-71747-190615102012

 

adobe_support_advisor.jpg


Where can I find the file Photoshop .exe in CS6/Windows 7 please?

$
0
0

Where can I find the file Photoshop .exe in CS6/Windows7 ?  It is not in the usual place.

UI in CS6 is too small

$
0
0

Does anyone know how to enlarge the ui fonts in photoshop, illustrator, fireworks and flash? I am using microsoft surface pro 3, and the cs6 items i am using right now have very tiny ui text and icons.

 

The images below show the small ui:

 

fireworkui.PNG

flashui.PNG

illuui.PNG

photoshopui.PNG

CS6 Compatibility with Windows 10

$
0
0

I purchased the entire adobe CS6 suite and I really need to update my computer but I'm afraid my adobe software will stop working. I've seen where the cloud apps are compatible, but I haven't seen where this question is answered yet. Can someone please answer this question as Adobe support is impossible to connect with.

 

TIA

My experience with CS5/CS6 and Win10

$
0
0

Title changed from asking about others to my experience

 

If you have CS5 and you installed the Win10 upgrade, please post about any problems you had with any of the CS5 programs

 

ADDED

OK... since nobody else answered, I first made full a backup (The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm and is reasonably priced) and installed the Win10 upgrade

 

So far, everything works... with one hiccup and one minor change in how a program works

 

The homegroup network connection from my wife's computer to the printer connected to my computer was lost, so I had to go to her computer and reinstall the printer over our home network

 

Acrobat Pro 9 (from CS5) works exactly the same as when I was using Win8.1

 

Premiere Pro CS6 works the same EXCEPT when I created a new project and went to the SCRATCH DISK settings screen, I had to enter my scratch disk on each line... where before I entered my scratch disk in the first line and the other lines would automatically change... small thing, and I will just have to remember that for the future

 

Encore CS6 works the same

 

MS Office 2007 works the same

 

All of the "small" programs that I have tested work the same

 

I had previously followed the "God Mode for Win7 and Win8" instructions and it works the same... I do NOT know if doing this in a fresh install of Win10 will work
Create a new folder on your Win 7 desktop... Copy and paste this name to the folder:
GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}

 

I unpinned the Edge browser from the task bar and added Internet Explorer, and set it to be my default browser

 

Since I have a full drive image and don't need to wait 30 days for Win10 to remove Windows.Old, I did it myself

 

So far, everything works just as it did before... I don't detect any speed increase, but I have a fairly fast computer (reply #6 for my hardware list in https://forums.adobe.com/message/6536849 from July 2014) so I will come back and report if I find anything that doesn't work

 

If I don't like the way something looks, I will check out http://www.classicshell.net/ to customize Win10

 

ADDED-2

When Win10 first came out I read a LOT of messages about problems, so I held off on upgrading

 

The current edition 1511 of Win10 finally seems ready to run, so now when someone asks I will still mention that CS6 and earlier are End of Life and the person is on their own if there are problems, but everything I have installed works

Free version of CS2 - unable to install - please insert CD 2

$
0
0

I am running Win 7

 

I was pointed at a link for a free version of CS2.

http://www.free-stuff.co.uk/Free_Adobe_CS2_Creative_Suite_Download_Links.php

 

I assume it is a valid free offer. There is no indication at the Adobe site link.

 

There is a PDF that describes how to install and, although, the file names mentioned are not exactly the same as those that are downloaded they appear to correspond and everything downloaded correctly (there is a slight problem with the disk 3 link, with a superfluous backslash at the end but that is easy to get over).

 

I did as specified, i.e. run the disk 2,3 and extras files to expand the content then I ran the disk 1 file and everything appears to be ok until it gets to the stage of requiring disk 2 and doesn't find it.

 

Unfortunately, there is no opportunity to point it at the (correct location on the) hard drive (whether it is looking there or at the CD drive I don't know). So, essentially, I am stuck at a message saying "Please insert CD 2 to continue installation". Any ideas?

Can I download cs2 for free on the adobe website or not?

$
0
0

I can find on the website of adobe the free download for CS2. As I only need photoshop cs2 and illustrator cs2 I get an error after installing when I open Photoshop. The error says I'm using an invalid user name or serial number (which I got from adobe next to the CS2 download link??) and then program closes. It strange because Illustrator cs2 works fine. How is this possible??

Is it true that Creactive suit 2 is still free to download via Adobe?

 

Thank you

Pascale

comment obtenir un nouveau numéro de série valide pour CS6 master collection suite à la réinstallation du produit sur un nouveau disque dur (remplacement) ?

$
0
0

Suite au changement de disque dur sur mon pc de bureau, je dois réinstaller adobe CS6 mais ma clé d'activation n'est plus valide car déjà enregistrée en ligne lors de la première installation.

 

Comment puis-je réactiver et utiliser mon produit ?

 

Merci d'avance.


How do I install the Content DVD in CS4 Web Premium?

$
0
0

I can't find anything about this on the forum. Sorry if it has been asked before (I know it's a very basic question), but can anyone tell me how I install the Content DVD in CS4 Web Premium, please? This is the DVD that contains the PDF manuals, Fonts and samples / tutorials for Fireworks and Photoshop.

 

The first two DVDs (Application 1 and 2) installed automatically, and then went straight to the Registration page without prompting me to insert any further DVDs. All of the software from the first two DVDs seems to have installed correctly.

 

However, when I insert the third DVD (Content), it will not auto-run. I see ut contains an "autorun.inf" file that references a program called "autoplay.exe", but the latter isn't present on the DVD. Could this be the problem?

 

I would be grateful for any suggestions.

CS4 and the EVIL Akamai Download Manager

$
0
0
Hi, I purchased CS4 and am now unable to download the product!

Can anybody help me? .....pleeeeeeeez

I was able to download all the downloads except the 3.7GB main download.
I have tried in Firefox 3, IE 6, IE 7, Opera.
I have tried on 2 different computers.
I have downloaded the latest Active X components and latest Java platforms for both IE and Firefox.
I have enabled cookies, javascript, popus, ads.
I have disabled all firefox plugins, firewalls and antivirus.
I have checked with my ISP that I can in fact download such big files.
I have successfully managed to download CS3 in the past.
I have plenty of disk space and RAM.
The error message I receive in Firefox reads as follows:
Download Manager Fatal Error
Could not find the requested file on the server.
Contact the author of the page that contains the link. This download will be canceled.

I have wasted so many hours this trying to get this to work. Also spent a long time on the online chat to support with no success. Trying to contact Adobe over the phone is impossible - whether I try in the morning or evening - the response is "office hours are 9am - 5pm" ...whenever that is!? Clearly its not referring to GMT or the USA time zone. Technical support via the website - well, will see if they ever respond to the case I opened there.

Right now I'm really really hating this Akamai download manager. Anybody know how to get a NORMAL link to download so I can use my normal download manager?

CS3 Refuses trial period

$
0
0
Setup:
Athlon64 3400+ 2.2Ghz
Windows XP Pro (32 bit) virgin install with all updates and sp/2

I see there are plenty of posts here about problems installing CS3 suite. I too had no luck on 3 separate machines. I'd ordered the Trial CD set for $20 and have working versions of Production Studio CS2 on 2 machines so after trying the install on three machine and more than once on each it would just stall out or never finish.

I spent a day trying some of the fixes I'd read about.. None of that is relevant here. But to cut to the chase... I just gave up on installing it and was busy with video productions.

A few weeks have gone by and for other reasons I happened to do a clean full windows XP install. My Media disk (Windows XP pro), is a bit old so doesn't have sp/2. But once installed, I upgraded to sp/2 and all updates without problems.

I happened to notice my CS3 suite install Discs put aside and thought hey... I wonder if that darn thing might install on this virgin machine.

It installed without a single issue. I was just rejoicing as the reboot started and was thinking about taking back all those bad things I thought about adobe.

I eagerly fired up the new pristine photoshop and got the expected screen to put in a serial number or click on the `trial' radio button.

Clicked the radio button and got a second screen advising me there had been a problem:

===========
> A problem was encountered while trying to load the trial period for Adobe Creative Suite.

> Click quit to see if restarting your computer or reinstalling the software will correct this problem. Otherwise click `continue' to display a screen where you can enter a valid serial number to begin using the product without trial.

============

Dog gone it... just when I thought I had it made.

I tried only the first suggested remedy of rebooting again ... I doubt reinstall of the software will fix it either really and the reinstall is quite time consuming.

None of the other posts I've scanned though here seemed to have encountered this... has anyone here seen this and more over have an idea how to proceed with the trial?

At this point I'm left with large pile useless shortcuts and quite a lot of HDD devoted to unusable software.

How do I know if CS software is OEM, student or retail?

$
0
0

Hi, how can you tell what version the software is? On the back of the box there is a serial number and another label which says 90075399 DVS/A, STWD, 3.0, WIN, GEN, WWE and in small numbers 111445. I think that it's full commercial version. Could you please help me out? Thank you

How many GBs do I need?

$
0
0

Here's a real basic question.

 

I am shopping around for a new laptop computer, and I want to be able to run the following software.

 

Windows 7

Adobe CS5 (Photoshop, Illustrator, In Design, Acrobat)

Quark 8

Microsoft Office Suite Pro

 

One sales guy I spoke to recommended 1TB (for a desktop model), but that is difficult to find on a laptop.

 

Can I get by on a laptop with only 500 GB? 750 GB?

 

Of course, I will not be running all these programs at the same time.

 

Thanks for the input.

How do I save an install file for Photoshop CS6

$
0
0

I need to get an install file for Photoshop CS6 (not CR) that I can use on a Windows PC that, due to security reasons, does

not have access to the internet.  In the past I have been able to save the install file for Photoshop and/or Lightroom on my internet connected PC and then move it to the the target PC on a thumb drive or CD.  But now with the CC and the new "Adobe Installer" I can't seem to see how to capture the install file. 

 

Please let me know how to do this.

 

dan

Is xxxxxxxxxxx.xxx legit outlet for cs6? [url edited by host]

$
0
0

Adobe creative suite cs6 production premium list for about $1900.

 

xxxxxxxxxxxxxxxxx is selling it for $780

 

Is this a legit site, has anyone ordered from them?

 

Message was edited to remove name of vendor.


Can I move CS6 to another disk without re-downloading it?

$
0
0


At present, I have CS6 installed on the C: drive of my Windows 7 workstation. However, this is a relatively small SSD that is now short of space and I want to move CS6 to one of my other disk drives, which are much bigger. The only obvious way to achieve such a move appears to be to uninstall CS6 from its current location and then reinstall it on one of these other drives. However, I don't have any up to date installation disks (I bought CS5.5 back in May 2012 and then received a limited time link to download a free upgrade to CS6 later that same month, after which there have been several online updates).

 

I could download the current CS6 installation files from the Adobe website but this 4.5GB download would take several hours with my relatively slow broadband link. Is there any other way to move all or part of my current CS6 installation that would avoid the need for this download?

 

David

indesign won't install

$
0
0

Help, for some reason indesign vanished off my computer and it will not reinstall. I have tried a clean install to no avail. All the other programs install fine just not indesign. I just get a heap of error codes. I'm running windows 8.1, if anyone has any solutions I will be most appreciative. Cheers

CS3 stopped working and will not reinstall on Windows 7 Pro

$
0
0

Hello Everyone:

 

I hope all is well.  I recently ran into an issue where CS3 would not open after running perfectly for over a year on this same Windows 7 Professional computer.

 

The first error message stated:

"DDE Server Window: Photoshop.exe - System Error"

"The program can't start because ScCore.dll is missing from your computer. Try reinstalling the program to fix this problem."

Screenshot 2016-04-22 12.54.32.png

 

Then after clicking OK on the window, I got the following error message:

"DDE Server Window: Photoshop.exe - Fatal Application Exit"

"The specified module could not be found. C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS3\Client\3.0.0\VersionsCue.dll"

Screenshot 2016-04-22 11.25.55.png

 

I have followed some of the instructions that I found within this forum such as: removing all Adobe products (I could not locate cab.db), ran the cleaner, disabled my anti-virus and firewall and tried to reinstall CS3.  Unfortunately, it does not install properly.

 

The following are installed:

- Adobe Version Cue CS3 Server

- Shared Components

 

But the following are not installed:

- Adobe Creative Design Suite 3 Standard - Component install failed

- Adobe Illustrator CS3 - Component install failed

- Adobe InDesign CS3 - Component install failed

- Adobe Photoshop CS3 - Component install failed

 

I have also tried to install them one at a time without success.

 

I am at my wits end and need to get these reinstalled as they are used frequently.

 

Any help that you can provide would be greatly appreciated.

 

Greg

Can't activate creative suite 5.5 design standard on a new computer

$
0
0

Dear Adobe support,

 

I'm currently trying to activate the creative suite 5.5 design standard with the same serial number on a new computer.

The serial seems to be valid but a info comes up after I click 'proceed' that I need a second compatible product with another valid serial number  to complete the activation/validation. When I purchased the suite, an older version of adobe reader pro came with it but it doesn't seem to work on windows 7.

I'm thankful for any help.

CS3 - "You cannot use this product at this time"

$
0
0

Hi,

 

I have just encountered this message with my CS3 Master collection. It has been working fine for me on this computer since 2013. Now it is asking to be uninstalled and reinstalled.

 

Firstly - yes I have searched. And yes I have tried various CS clean up scripts, registry cleaners, uninstalling everything adobe including flash player and dng codecs, fiddling with flexnet settings, renaming various folders to old mentioned in these posts, and followed in order.

 

I have done this now about 5 times. From the original DVD's and from fresh downloaded install material. It installs ok and will work for 1 day then it stops again.

 

So I caved and in the chat window reached out to adobe support who politely told me that they no longer support their products and to ask here.

 

Does anyone have any idea why this stopped?

More importantly what I can do to get it running again?

 

Cheers

CS6 Programs no longer opening on Windows 10

$
0
0

Hi -

 

All has been fine with my programs - until yesterday. Now, Photoshop opens, but I can only work on RAW files. As soon as I go to the main program, it stops responding. All of the other programs hang on opening.

 

I have done some web research, but drawn a blank. Can anyone help, please, as I am rather stuck!

Keyboard letter jumble (2) - Looking for Lev Lev or Fred Goldman

$
0
0
Hi, I'm having a problem which has been experienced before by Lev Lev (Lev Lev, "Keyboard letter jumble - CS2 Illust + Indesign" #1, 16 Mar 2008 7:04 am), and has been driving me crazy for the better part of a year.

When using CS2 Illustrator or InDesign (on a PC), without warning the letter positions on my keyboard can suddenly change, which results im my keyboard commands not working or changing to a different command. When I quit and restart the program, the keyboard's letter positions go back to normal, but will then suddenly change to different letters again. The change in letter positions can happen anywhere from 5min to an hour after starting the program.

It also affects saving a file within these 2 programs - I'll try to type "_" in a filename and instead get "$", and certain letters will be substituted by others.

Deleting my prefs doesn't solve the problem.

The problem only affects InDesign and Illustrator - I can still type properly in Windows programs.

When Lev Lev asked this question, Fred Goldman suggested-

>"Are you possibly pressing Alt+Shift and changing keyboards?"

to which Lev Lev replied-

>"Thanks Fred, that will teach me to speak two languages. Silly me, anyway glad to have this sorted so easily and quickly, thanks y'all!"

Unfortunately, I don't know exactly what this means. When I press Alt+Shift, I don't seem to slip in and out of letter-jumble-mode. I can't seem to find any information about changing keyboards either.

If this Alt+Shift is causing my keys to switch around, I presume the easiest fix would be to change this keyboard shortcut. Unfortunately I can't generate the problem using these keys, and can't find a shortcut that uses just these 2 keys.

Any help would be appreciated - especially from Lev Lev or Fred Goldman.

Cheers,

Steven

SwitchBoard.exe - Application Error

$
0
0

After installing Creative Suite Design Premium, I am getting a SwitchBoard.exe-application error at boot up.  How do I resolve this?

Is my pc compatible and what are these errors and how to fix them if possible?

$
0
0

This is what I'm UP against trying to install CS5 Master Collection, Enjoy and thx beforehand if you can help... BTW What I think is happening is that either something is wrong in the installation files or my graphics are like 2.9 out of 7.9 which is weird because my gaming graphics are 4.5. I'm Not A COMPUTER GENUIS but I'm pretty savvy so I can work through the system.

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 135 error(s), 152 warning(s)

WARNING: Display requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}

WARNING: Display requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}

WARNING: Display requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: Display requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}

WARNING: Display requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}

WARNING: Display requirements not met for {A334FDED-DCCA-481E-B226-F902CCC419D2}

WARNING: Display requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}

WARNING: Display requirements not met for {ABDC1F61-2C50-4BB1-ACDA-66D412D72582}

WARNING: Display requirements not met for {C21384F7-1A36-4706-95AB-B09BCE3C144F}

WARNING: Display requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

WARNING: Display requirements not met for {CBE4F6C3-788E-4CAC-BA25-26FE39A3BC8C}

WARNING: Display requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}

WARNING: Display requirements not met for {DA1B174B-4297-467C-9EF8-0AB8D4D5171E}

WARNING: Display requirements not met for {DE60F0DE-469A-42DC-A678-978313210057}

WARNING: Display requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}

WARNING: Display requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}

WARNING: Warning: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 will not be repaired. Only language packs will be installed for it.

WARNING: Warning: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 will not be repaired. Only language packs will be installed for it.

WARNING: Payload cannot be installed due to dependent operation failure, which shows up 133 times

------------------------------------------------------------------------------------------ ------------------------------------------------ERROR: The following payload errors were found during install:

ERROR:  - Adobe OnLocation CS5 Royalty Content Wrapper: Install failed

ERROR:  - Adobe CSXS Infrastructure CS5: Install failed

ERROR:  - Microsoft_VC90_ATL_x86: Install failed

ERROR:  - Adobe Media Player: Install failed

ERROR:  - SiteCatalyst NetAverages: Install failed

ERROR:  - Firefox Plugin CS5: Install failed

ERROR:  - Adobe Linguistics CS5 x64: Install failed

ERROR:  - Adobe Photoshop CS5 Support: Install failed

ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed

ERROR:  - Adobe Bridge CS5: Install failed

ERROR:  - Microsoft_VC80_ATL_x86: Install failed

ERROR:  - Recommended Common Fonts Installation x64: Install failed

ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed

ERROR:  - Adobe Toolhints CS5: Install failed

ERROR:  - Adobe Fireworks CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Flash Builder: Install failed

ERROR:  - AdobePDFL x64 CS5: Install failed

ERROR:  - Adobe Encore CS5 Royalty Codecs Installer Wrapper: Install failed

ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed

ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed

ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed

ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed

ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed

ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed

ERROR:  - Creative Suite 5 Master Collection: Install failed

ERROR:  - Adobe XMP Panels CS5: Install failed

ERROR:  - Adobe Player for Embedding: Install failed

ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure

ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed

ERROR:  - Photoshop Camera Raw: Install failed

ERROR:  - AdobeColorCommonSetCMYK: Install failed

ERROR:  - AdobeHelp: Install failed

ERROR:  - Camera Profiles Installer: Install failed

ERROR:  - Adobe Buzzword CS5: Install failed

ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed

ERROR:  - Adobe Flash Player 10 Plugin: Install failed

ERROR:  - Adobe Mini Bridge CS5: Install failed

ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed

ERROR:  - IE Plugin CS5: Install failed

ERROR:  - Adobe Soundbooth CS5 Codecs Wrapper: Install failed

ERROR:  - Adobe SING CS5: Install failed

ERROR:  - AdobeColorJA CS5: Install failed

ERROR:  - Adobe ReviewPanel CS5: Install failed

ERROR:  - Adobe InDesign CS5 Icon Handler x64: Install failed

ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed

ERROR:  - Adobe BrowserLab CS Live: Install failed

ERROR:  - Photoshop Camera Raw (64 bit): Install failed

ERROR:  - iPhone Publishing: Install failed

ERROR:  - Microsoft_VC90_MFC_x86: Install failed

ERROR:  - Adobe After Effects CS5 Support: Install failed

ERROR:  - CSXS Story Extension: Install failed

ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure

ERROR:  - Adobe Contribute CS5_AdobeContribute6en_GBLanguagePack: Install failed

ERROR:  - Adobe Media Encoder CS5 X64: Install failed

ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed

ERROR:  - Suite Shared Configuration CS5: Install failed

ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed

ERROR:  - Adobe Linguistics CS5: Install failed

ERROR:  - PDF Settings CS5: Install failed

ERROR:  - DeviceCentral: Failed due to Language Pack installation failure

ERROR:  - AdobeTypeSupport CS5: Install failed

ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed

ERROR:  - Adobe OnLocation CS5_AdobeOnLocation5en_USLanguagePack: Install failed

ERROR:  - Adobe Flash Fonts1: Install failed

ERROR:  - AdobeColorCommonSetRGB: Install failed

ERROR:  - Adobe Player for Embedding x64: Install failed

ERROR:  - Office Plugin CS5: Install failed

ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR:  - Adobe Flash Player 10 ActiveX: Install failed

ERROR:  - Required Common Fonts Installation x64: Install failed

ERROR:  - Adobe InDesign CS5 Common Base Files: Install failed

ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed

ERROR:  - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed

ERROR:  - Adobe CSXS Extensions CS5: Install failed

ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed

ERROR:  - AdobeOutputModule: Install failed

ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed

ERROR:  - Microsoft_VC80_CRT_x86: Install failed

ERROR:  - AIR2 For Adobe Flash Pro_AIR2_Flash11-en_US: Install failed

ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed

ERROR:  - AdobeCMaps x64 CS5: Install failed

ERROR:  - AdobeTypeSupport x64 CS5: Install failed

ERROR:  - Adobe Illustrator CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed

ERROR:  - Adobe Encore CS5: Failed due to Language Pack installation failure

ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed

ERROR:  - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed

ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed

ERROR:  - DynamiclinkSupport: Install failed

ERROR:  - Adobe OnLocation CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Soundbooth CS5 Royalty Codecs Wrapper: Install failed

ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed

ERROR:  - AdobeColorEU CS5: Install failed

ERROR:  - Adobe Encore CS5_AdobeEncore5en_USLanguagePack: Install failed

ERROR:  - AdobePDFL CS5: Install failed

ERROR:  - HIL Help Search: Install failed

ERROR:  - AdobeCMaps CS5: Install failed

ERROR:  - AdobeColorNA CS5: Install failed

ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Dreamweaver CS5: Failed due to Language Pack installation failure

ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed

ERROR:  - ph: Install failed

ERROR:  - Required Common Fonts Installation: Install failed

ERROR:  - Adobe Soundbooth: Failed due to Language Pack installation failure

ERROR:  - Adobe After Effects CS5 Presets: Install failed

ERROR:  - AmericanEnglishSpeechAnalysisModels: Install failed

ERROR:  - Adobe SwitchBoard 2.0: Install failed

ERROR:  - Adobe Flash CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack: Install failed

ERROR:  - Microsoft_VC80_MFC_x86: Install failed

ERROR:  - AdobeColorPhotoshop CS5: Install failed

ERROR:  - Pixel Bender Toolkit: Install failed

ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe Contribute CS5: Failed due to Language Pack installation failure

ERROR:  - Adobe InDesign CS5 Application Base Files2: Install failed

ERROR:  - Players For Adobe Flash Pro: Install failed

ERROR:  - Recommended Common Fonts Installation: Install failed

ERROR:  - Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack: Install failed

ERROR:  - Adobe InDesign CS5 Icon Handler: Install failed

ERROR:  - Adobe Extension Manager CS5: Install failed

ERROR:  - AdobeJRE: Install failed

ERROR:  - Adobe Soundbooth_AdobeSoundbooth3en_USLanguagePack: Install failed

ERROR:  - Adobe Flash Catalyst CS5: Install failed

ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed

ERROR:  - TLF For Adobe Flash Pro: Install failed

ERROR:  - AdobeMotionPicture CS5: Install failed

ERROR:  - Adobe Fireworks CS5_AdobeFireworks11en_GBLanguagePack: Install failed

ERROR:  - Adobe AIR: Install failed

ERROR:  - Adobe Premiere Pro CS5 Support: Install failed

ERROR:  - Adobe Media Encoder CS5 Dolby WRAPPER X64: Install failed

ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure

ERROR:  - Adobe InDesign CS5 Application Feature Set Files: Install failed

------------------------------------------------------------------------------------------ ------------------------------------------------

CS4 and Windows 7 64-bit

$
0
0

I have CS4 Design Premium and am looking at buying a new computer that will have Windows 7 64-bit.  My problem is that I can't seem to get a straight answer about whether or not it's compatible.

 

I called Adobe support and asked him directly and he said no, CS4 will not work on Windows 7 64-bit.  After a little more digging I suspect that he was doing what sales people do and was trying to up-sell me to CS5.  I'd rather not do that if I can avoid it, a new computer is expensive enough by itself.  I searched these forums 10 or 12 pages deep and I've seen a few threads about this very thing, some people are having trouble here and there and others got it resolved and it's working fine.

 

Seeing that some people got it working gives me hope, but I don't want to go through a troubleshooting nightmare either.

 

Can someone here set the record straight please?

 

I appreciate any help I can get

 

Thanks,

 

jay e

cs2/Windows 7x64 - User name, organization, or serial number is missing or invalid?

$
0
0

Ok, I'm at my wits end on this one.  I've installed and reinstalled this CS2 suite multiple times, tried to find the proper registry keys, pretty much anything i can think of to get this to work, but every time I go to boot up one of the programs in the suite (such as Photoshop) I get an error stating "Your Adobe Photoshop user name, organization, or serial number is missing or invalid.  The application cannot continue and must now exit".  There is only an OK box, and absolutely no way for me to look at the licensing information to see what it's getting hung up on.

 

I've confirmed everything is correct upon installation.  I can't find an e-mail address for Adobe's customer support so I'm asking you guys - what the hell is going on with this software?  Anyone fix this before?

Installing Adobe CS4 DESIGN STANDARD on a win7-64bit system

$
0
0

Hello together,

 

hope my english is good enough to describe the problem.

 

Last week I bought a new computer with windows7-64bit-operation system (Windows 7 Home Premium, Service Pack 1). The last days I wanted to install my Adobe CS4 DESIGN STANDARD which I bought in July 2009. I started the computer, made the first required windows7-settings (time, ...). As far as I understand with no other users created I am the Administrator and have all rights. In the system settings panel (german Systemsteuerung) there is only one user - that is me (Stefan) with admin-rights.

 

Starting the installation of CS4 there first is running a system check which gives no hints at all that there would be a problem installing CS4 on this computer. So the installation process continues installing several other Adobe CS4 components. Then the CS4-setup stops saying that the "main" programs (Acrobat, Illustrator, InDesign and Photoshop both 32- and 64-bit) could not be installed. I have the possibility to continue the installation process (more components have been installed) OR quit the setup (nothing more has been installed).

 

The first time I started the installation from the original Adobe installation CDs. The second time I followed an instruction from an other forum (http://forums.adobe.com/message/2610193) copying all the installation files into a new folder on the desktop. The result was the same, the installation stopped with the same message (Installation of ... not possible).

 

Question 1: Does Adobe CS4 DESIGN STANDARD *should* run on a windows 7 64-bit computer OR is this NOT POSSIBLE?

 

Question 2: What must I do (e.g. install a certain driver/tool/...) prior to the installation of CS4?

 

Many many thanks for any answer to these questions.

 

 

Stefan

acrobat not activated as part of CS4?

$
0
0
Installed and activated CS4 Std, running on Vista Ult x64.

EVERY time I run Acrobat Pro 9.1.0, I get a popup that says:

Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop).

When I click on the OK button, Acrobat closes down.

Of course, running the Photoshop 'component' (already activated, of course) either before, during, or after Acrobat makes no difference whatsoever.

I don't remember this problem coming up before the recent download and installation of the Acrobat 9.1.0 update... and yes, I *did* reboot the machine to complete the update installation.

Any clues or hints?

Thanks, in advance!

- Bob Elkind

Can CS5 be installed on 2 computers?

$
0
0

I just upgraded from Production Premium CS4 to CS5.  Can I install CS5 on two computers, and if not, can I install CS4 on one computer and CS5 on another?


MC CS5.5 - Exit Code 6 but it still works ...

$
0
0

I've had three attempts to install my Master Collection CS5.5 upgrade now - Windows 7 SP1.  The first time I realised I left Kaspersky AV running - MC installed but I got an Exit Code 6, uninstalled, then reinstalled with KAV paused - Exit Code 6 again.  Then I tried installing in the minimised state - same again though, installed but got an Exit Code 6.

 

- 0 fatal error(s), 91 error(s), 8 warning(s)

 

One error seems to relate to the Flash Player plugin, but the vast majority are Adobe Encore CS5.1 Library 5.1.0.0  and are 'ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'  and then different bracketed numbers after each.

 

I have launched and run each application ... not used it as such, but launched and messed about a bit ... superficially they seem to be working.

 

So the question is, do I ignore these errors and keep uninstalling and reinstalling with whatever things disabled, or do I take the view that if it looks like it's working, it probably is?

 

This is a new install of Win 7 on a new drive, and other than Lightwave, the MC is the only thing I have installed ... well, and Kasperksy AV 2012.

 

I've read some other threads and articles on this, and the Adobe help docs from as recently as June this year, so clearly there are problems.

 

I'm posting the log file, but omitting most of the locale 'en_GB' errors to reduce the length of it.

 

I'm also uncertain if the log is reporting that the Windows Installer is not working properly - Error 1722 - though again that appears to be the Flash Player plugin problem.

 

Thanks for any help.

 

Julian.

 

*************************************

 

Exit Code: 6

 


-------------------------------------- Summary --------------------------------------

 


- 0 fatal error(s), 91 error(s), 8 warning(s)

 

 

 

 

 

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

 


WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

 


----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------

 


WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.8E9110P-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)

 


----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 -----------

 


ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\SirJ\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi

 


ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

 

MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\SirJ\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi

 


----------- Payload: {F194231A-13B9-45B9-9699-1B9AC6500263} Adobe Encore CS5.1 Library 5.1.0.0 -----------

 


ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 2710)

 


ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 2726)

 


----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)

 


----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)

 


----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)

 


----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)

 


----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)

 


----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------

 


WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)

 

 

 

 

 

ERROR: DW050: The following payload errors were found during install:

 


ERROR: DW050:  - Adobe Flash Player 10 Plugin: Install failed

 


-------------------------------------------------------------------------------------

CS5 Activation, Network error

$
0
0

I have installed my CS5 suite under Linux version of VirtualBox running Windows XP 64bit.

 

Why I run this particular setup - basically I do not have newer version of windows and I can not run WinXP native on this PC, so it was a choice between WINE and Virtual Box.

 

CS5 works no problem except for the registration. When I try to register I get "Network Error. Please try again later." message.

 

I did look at Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

 

1) I can see the Access Denied message in my browser (Firefox)

2) My hosts file (in windows) is empty (the Windows XP is freshly installed) but the limited access repair tool keeps crashing:

  AppName: limited access repair tool.exe     AppVer: 1.0.0.14     ModName: kernel32.dll

  ModVer: 5.2.3790.3959     Offset: 00022366

3) https connections work no problem in my browser

4) the certificate is installed and allowed as required

 

The firewall on linux is disabled (temporarily) as is on windowsXP (permanently) and all other network communication from within the VirtualBox seems to be without issues - as an example, I was able to authenticate the Windows from within the VirtualBox.

 

So, is there any way to find out where is the problem? Can I get more information / detail than just the vague "Network Error"?

Also, do I actually need to be bothered with this as I don't really care for the online access?

Alternatively, where/how can I generate/find the offline activation request code or is it only by re-installing the suite?

 

Thanking you in advance for any relevant replies.

User Name, Organization, or serial Number not valid

$
0
0

I have windows 8

I own 4 disc Creative Suites 2.0

 

I installed the program.

All programs open but Photoshop.

 

I get the Error: "Your Adobe Photoshop user name, organizaiton, or serial number is missing or invalid. The application cannot continue and must now exit."

 

I uninstalled it.

 

Installed the online free version.

Same error.

 

Uninstalled that, and reinstalled my version.

 

Looked for the the database file expressed in solution 4 of the following web page

 

http://helpx.adobe.com/photoshop/kb/startup-error-photoshop-cs2-mac.html

 

Can't find the file they are talking about.

 

Need some help. Don't want to upgrade. Paid a lot of money for this version and I know it inside and out.

Just want to use it only.

 

Thanks for any help.

 

It worked a week ago by the way... Not sure what has happened for this to start up....

 

Thanks,

Jeff

Its easier download CS6 pirate versions than buy genuine software

$
0
0

I have spend time with chat (many times) and called to tele-support without any results. During chat they said call to this numer or gave me link, that doesn´t work. Sounds like the stone age.

Are Adobe CS5 program working on Windows 10.

$
0
0

Hi,

I have been searching on Internet about CS5 era adobe programs compatible with WIN 10 or not. And i could not find a proper answer. Now i have installed fresh window 10 on my PC. And here are my results.

 

I use the whole creative suit 5. Right now i installed After effects, Premier pro, Photoshop and Illustrator. And they are so far working without problem except on thing,

After effects sometimes crashes when i do ram preview and open something else at the same time like google chrome etc. Rest is working fine.

 

I hope this thread helps everyone who is upgrading to CS5

Adobe cs6 AMD R9 290 support

$
0
0

I use CS6 and not planing yet to upgrade to CC.

I need to upgrade  My NVIDIA GTX 580 and find that there are not many options for upgrading it. All the card models in your recommended listfor cs6  are obsolete or non existing at this time.

Shall i buy one of the cards in your Adobe CC compatibility list and hope that this  works better (or at least equal ) than my old GTX 580??

I am planning on an AMD R9 290.

Transfer fonts from Mac to Windows

$
0
0

My old Macbook died. I had CS6 installed on it. I've decided to move back to my PC and have purchased CC Apps. I found my non-CS6 fonts on the Mac backup, but not the CS6 fonts. How do I keep from losing all my fonts from my Macbook?


OnLocation CS3 Activation

$
0
0

I am about to start on a video archiving project, and need to install my old copy of OnLocation CS3 on a Windows 7, 64-bit machine. It's an older machine I keep around for things like this.

 

Unfortunately, Adobe's old activation servers have been shut down, so it's no longer possible to activate online or via the phone number.

 

It's possible to log in and obtain a new serial number and installer download, which includes all the apps EXCEPT for OnLocation CS3: Activation or connection error when starting CS3 or Acrobat 8

 

I've gone through Adobe support and they just keep pointing me to to that same page above, ignoring the fact that it excludes OnLocation. Sometimes they send me to this page which ends up the same as above when it's done: Resolve "temporary activation expired" error for CS3 and Acrobat 8

 

I'm not the only one with this problem: Installation of OnLocation CS3 - Issue with New Installer Files

 

Anyone have any ideas, short of looking for some potentially dangerous hack to use the software I legitimately purchased?

 

-- Tom

 

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved out of a Creative Cloud forum... Mod]

CS2 Invalid serial number message

$
0
0
I just purchased a new computer. I am trying to install the CS2 premium on the new system, which replaces use of my old system entirely. When I attempt to enter the serial number, I get a message saying it is invalid. I am the only user and this is the only computer I will be using this software on.

Please advise on what I should do to install/activate this software.

CS4 'Licensing for this product has expired'

$
0
0
This problem relates to a new install. Taken just about the entire weekend to get this problem sorted and still no closer. I have the trial DVD and trying to get to grips with it for evaluation. It's loaded fine on my desktop, but my laptop...totally different story.

I get a message 'Licensing for this product has expired' and I can't run that program. However its only in some programs in CS4 not in all, as other run fine but after doing a reinstall to fix it, the problem just seems to moves to another program; so first time I got it on Illustrator and Dreamweaver and now after reinstall it changes so now its on Flash and Contribute, but all other programs work perfectly well (this has happened 5 or 6 times, Ive reinstalled that often!).

1. I run Vista Home Premium on a new powerful laptop that exceeds all requirements with plenty of spare disk space. Its so new (prob 6 weeks old)that there were just a few new programs on (Office '07 and couple other programs, no Adobe programs except Reader 8.0)

2. The laptop was partitioned by me c=vista d=docs p=program files, and its here on P that I've loaded CS4. I have this same set up on my work desktop which is identical in processor (intel core)and memory/RAM to the laptop and runs CS4 perfectly and was installed from the same DVD (trial version bought from Adobe for evaluation). Problem is need it on the laptop to complete the evaluation, being away from the office

3. I've never moved the installation, its just stayed on P

4. I've not restored

5. I've validated no hardware issues via diagnotics and bad sector checks with professional tools, all other programs work prefectly

6. I check Flexnet is working and started (set to manual)

7. Yes I have permission all run as adminstrator etc..,

8. I've tried running the CS4 programs from Program files/application - makes no difference

9. I've uninstalled (using control panel/uninstall and then the remove tool found on support at http://www.adobe.com/support/contact/cs4clean.html) and reinstalled as well as uninstalled and reinstalled via desktop following support tutorial (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403963) makes no difference other than moving the error to another program

10. Yes I made sure no other program could interfere during install closing all anti-virus and programs in start-up which might effect this

11. I did try using the adobe support advisor tool - gave no answers or log, and our software supplier said even Adobe reckon its a rubbish tool..

12. Finally I did run the Licensing Repair Tool - no effect (run several times, after reboot)

13. As the disk had just run on my desktop I have to presume the DVD is fine, but cleaned it anyway and it looks fine

I'm out of ideas...

CS4 Deployment tool kit question

$
0
0
Hello, Upon creating the AdobeUberInstaller.xml file via CS4 deployment toolkit, the execution of AdobeUberInstaller.exe returns exit code 7.

The toolkit error table describes it as "silent workflow failed". Is there more info on this error. ALso are there any detail guides (other then the one that came with deployment toolkit) out there?

Thanks,
Nick

Visiting Adobe Headquarters in San Jose

$
0
0

I live in England but will be visiting the States next month and am for just one day in San Jose. Can anyone tell me if it's possible to visit Adobe Headquarters? I don't have any specific business or particular reason to go there other than that as an Adobe user and lover I'm curious and wonder if there's anything interesting to see. But would I even get as far as being allowed to Park unless I had a legitimate business reason for being there? Can anybody shed any light on this? Many thanks.

Free CS6 upgrade for student master collection at $599?

$
0
0

Our school sells the Master Collection for $599 (currently CS5.5).  I would like to buy it and the school staff assures me that I'd get the free upgrade to CS6 if I bought it now.  However, that price (which they've had for awhile now, and is not listed as a special or sale price for them) seems to be less than the normal educational price for the Master Collection.  They say the price will go up when they have CS6 to sell.

 

The adobe upgrade policy says that the following are invalid: "Receipts showing a product price that is discounted more than 25% off the Adobe retail or educational price (some product exceptions apply)"

 

What is the regular educational price for the CS5.5 Master Collection and does a purchase now at my school qualify for the free upgrade to CS6 Master Collection when it is released?  The price listed on the adobe site for CS6 Master Collection is $799, which would make our school's price 25.03% off that.

 

I want to buy now but want to be sure to qualify for the discount.

 

2nd question: if this is eligible for the upgrade, can I buy the Mac version and then switch to the PC version later?  Our school is out of stock on the PC collection and won't get any in until May 4th.  (which is cutting it very close to cutoff date for eligibility on upgrades).

How to update Adobe master collection cs6?

$
0
0

hi, how to update Adobe master collection cs6? Thanks


Will Adobe CS3 work in Windows 10?

$
0
0

It works fine in Win7 but whar will happen if I update to Win10?

I have CS3 on both laptop and desktop, but my desktop doesn't work any more so I cant deaktivate CS so now I can't install it on my new desktop.

Any solutions?

 

Matts

Creative suite compatibility with new macbook pro 2016 retina displays

$
0
0

Hi all,

 

I've just recently downloaded creative suite 5.5 on my brand new 2016 MacBook pro retina touchbar using BOOTCAMP. The fonts look terrible and pixelated. Any suggestions on drivers/updates/settings? Anti aliasing is already turned on and resolution is set at the recommended level. I have read that CS 6 cloud users are all now compatible with retina models so I just want to

 

1) to DOUBLE confirm that CS 6 is indeed compatible with the new Q4 retina MacBook pros and

2) Confirm that there is no available fix for this problem in CS 5.5. I only use the suite for relatively simple tasks and I'm hoping I don't have to upgrade and pay a subscription fee in order to keep using the product on the retina display.

 

Any help would be appreciated. Thanks.

How do I successfully uninstall CS4 from windows 7?

$
0
0

I had to do a System Recovery on Windows 7 and that led to me losing almost all of CS4 that I had recently installed. I tried to reinstall the missing programs but it wouldn't let me.  I figured I needed to uninstall whatever was remaining and then try to reinstall everything again.  I went through the whole process but in the end it said that it was uninstalled with errors and that I would have to restart and try again. I restarted and I went into Control Panel => Programs to uninstall. CS4 was still listed in the Programs List. I selected it and it eventually lead me the a window that said I had to select the products that I wanted to uninstall. Unfortunately there was nothing to select. If anyone knows how I can fix this, I would really appreciate it! This thing is driving me nuts!!!

Untitled1.jpg

Untitled.jpg

CS3 won't re-install on Windows 7

$
0
0

I've been using CS3 on my Windows 7 machine for a few months now but then my programs wouldn't open. After trying a few things without success, I decided to uninstall and then re-install it.

 

The disc runs and it shows that each of the programs is installed but at the bottom it says "CS3 premium didn't install." Whenever I try to open one of the programs, I get a message saying the license has expired.

 

Has anyone else experienced something similar? If so, how did you resolve it? I've tried all of the suggestions in the knowledge base, but nothing has worked.

 

Any help would be greatly appreciated.

CS4 English International vs English US

$
0
0
Where can I find info on the difference between installations of "English-International" and "English-US"

When I go to install CS4 Premium, after putting in the serial number, and clicking "accept", the next screen that comes up has a grayed out box that says "English, International".

If I go "back" and select to install as "trial" version and go to the previous, (the next screen after "accept" license), I have options to install as "English-US" or "English-International".

I stopped my attempt to install until I can resolve this issue.

I could attempt to install as trial "English-US" and then after install, attempt to activate with the serial number, but I hesitate to do this.

Please advise asap. Please direct me to Adobe tech info on the differences of the two versions.

Thanks,

RPP

How to buy CS6 Suite Student & Teacher Edition in Germany

$
0
0

Hi folks,

 

after purchasing Adobe Photoshop CS6 Extended about a year ago, I now decided to buy the CS6 Design & Web Premium (S&T Version). But I only found a link for the Southeast Asia Shop (Adobe Education Store - Southeast Asia - Adobe Creative Suite 6 Design & Web Premium Student and Teacher Edition). But when I try to change the country to Germany I'm getting redirected to the home page and there is no way to get back to the Education Store page with CS6 Suites.

 

But on the german website it says, that it is still possible to buy the Suite. I just want to know how and where.

 

I hope there's someone who could help me,

Leo

Cannot obtain a serial number for CS5 Student Master collection

$
0
0

I purchased the full version of CS5 and received a product code to get he serial number. I bought a new computer and want to install it, but following the instructions takes you to a website that says

 

Notice: The Adobe Student and Teacher Licensing program has been discontinued

 

As of February 1, 2017, the Student and Teacher Licensing program has been discontinued. Students and teachers will no longer be able to purchase and access Adobe Creative Suite product serial numbers.

For more information about Adobe Creative Cloud — a membership that gives you access to all of Adobe’s photography, design, video, and web apps — visit the Creative Cloud for Students and Teachers page. Or, contact your Adobe Authorized Education Reseller, which may be your campus bookstore.

 

How do get a serial number to install the software I PAID FOR!!






Latest Images